Política de envío

Last updated: 12/15/2025

Thank you for shopping with Creative Pea! Here’s our full shipping policy and what you can expect when you place an order with us.

All products sold by Creative Pea are shelf-stable dry mixes: non-perishable, ambient temperature shipping.
Products are packed securely to ensure safe delivery.

Orders placed before 3pm on business days (Monday–Friday, excluding U.S. holidays) will generally be processed and shipped the same day or the next business day.
Orders placed after the cutoff time will begin processing on the next business day.
Orders placed on weekends or holidays will begin processing on as soon as business days resume.
Once shipped, you will receive a shipping confirmation email with tracking information.

Shipping Method	Estimated Delivery Time (U.S.)*
Standard Ground / Economy	4–7 business days after shipment
Expedited / Priority (if offered)	2–4 business days after shipment

*Delivery times exclude processing days. Actual delivery may vary depending on carrier, destination, and time of year.

Shipping costs are calculated at checkout based on your shipping address, order size, and selected shipping method.
Free shipping may be offered during promotional periods or on qualifying orders, as clearly displayed at checkout.
When free shipping applies, the shipping cost at checkout will be shown as $0.00.
If free shipping is not active, standard shipping rates will apply and will be clearly displayed before purchase.

We currently ship to addresses within the United States only.
If you are ordering from outside this region or require special shipping, please contact us at info@shopcreativepea.com before placing your order.

Once your order ships, we’ll send you a notification with carrier and tracking number.
You can use that tracking number to monitor your package until delivery.
If you do not receive a tracking email within 2 business days of placing your order, or if tracking shows a delay, please contact us at info@shopcreativepea.com — we’ll look into it immediately.

While we pack orders carefully, sometimes packages get delayed or lost due to carrier issues, weather, or high volume.
If your package appears “lost,” or if it arrives damaged, please contact us within 7 days of the expected delivery date with your order number and photos (if damaged).
We will work with you and/or the carrier to investigate; if it’s our fault (packing or shipping error), we’ll offer a refund or replacement.

Orders can be modified or canceled only before they are shipped. Contact us as soon as possible at info@shopcreativepea.com if you need to change address, shipping method, or cancel your order.
Once the order ships, the standard Shipping + Refund/Returns policies apply.

Contact Information

If you have any questions about shipping, delivery times, delays, or special requests — please contact us at:

Email: info@shopcreativepea.com
Website: https://shopcreativepea.com

Thank you for choosing Creative Pea. We’re committed to getting your order to you quickly and safely.

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